NYC & Company Appoints BRANDSTORY As New Agency In Southeast Asia

September 09, 2022

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NYC & Company, the official destination marketing organization and convention, and visitors bureau for the five boroughs of New York City, today announced the appointment of BRANDSTORY as its representative in Southeast Asia (SEA).

Times Square in New York City

NYC & Company Appoints BRANDSTORY As New Agency In Southeast Asia




    Led by General Manager Reene Ho-Phang, the multi-award-winning tourism marketing agency will be responsible for the travel trade, marketing, and public relations efforts in Singapore, Malaysia, Indonesia, the Philippines, Vietnam, and Thailand. This news comes as New York City is expected to recover 85% of its record 2019 visitation levels this year.

    New York City's continuous recovery


    “As New York City’s tourism recovery continues and we look to triple international visitation by year’s end, we are pleased to resume our activities in Southeast Asia hand-in-hand with BRANDSTORY,” said Fred Dixon, President, and CEO of NYC & Company. “We look forward to working with Reene and her team, tapping into their expertise working with destinations across the United States and beyond, to reestablish NYC’s position as a leading travel destination in the SEA market.”

    “It is a city where dreams are made, so you can imagine how thrilled and honored we are,” said Reene Ho-Phang, Founder and Managing Director of BRANDSTORY. “More than just being an aspirational urban destination, New York City offers diversity, inclusiveness, sustainable travel, and practically everything today’s traveler wants. And being the first U.S. destination to return to Southeast Asia, it’s definitely time for New York City!” she added, making reference to the City’s largest tourism marketing campaign in history as it leads the way in recovery.

    The top U.S. city for international travel, New York City is expected to welcome 56.7 million visitors in 2022–recovering 85% of record 2019 levels–including 8.3 million international visitors.

    NYC’s in-market team will also include Amy Lo, Account Manager for PR, Travel Trade and Marketing; Peter Phang, Travel Trade Account Manager; and Enrico Franco, PR Account Manager; and will be supported by team members in the SEA region, drawing on the agency’s 20 years of experience and having represented destination clients including Brand USA, Hawaii, Las Vegas, Brisbane, Iceland, Jerusalem, Azerbaijan, Qatar, Abu Dhabi and more.

    What to do in New York City


    Singapore Airlines operates daily nonstop service between Singapore and NYC –the longest flights in the world – and Philippine Airlines operates four weekly nonstop flights from Manila to NYC. In 2019, the City welcomed 229,000 visitors from Southeast Asia.

    NYC destination highlights include 12,000 new hotel rooms coming online over the next three years with new properties including the recently-opened Aman New York and NYC’s second Ritz-Carlton; more than 20 new Broadway shows; recently-opened attractions including the SUMMIT One Vanderbilt and City Climb observatory experiences and the free public park, Little Island; and developments and openings across infrastructure and transportation, with upgrades at the region’s three major airports, the new Moynihan Train Hall and the recently-expanded Javits Center.

    The Statue of Liberty in New York City

    Other highlights include arts and culture openings such as the brand-new Museum of Broadway, The Louis Armstrong Center, and the American Museum of Natural History’s Gilder Center debuting soon, with The American LGBTQ+ Museum and the Universal Hip Hop Museum also upcoming; performing arts venues including Lincoln Center’s reimagined David Geffen Hall debuting this autumn and the iconic Apollo Theater expansion next year; culinary highlights from new fine dining establishments to unique food halls across the five boroughs; retail including the renovated Tiffany & Co. Flagship on Fifth Avenue and the return of Century 21; iconic big events like the US Open Tennis Championships, TCS New York City Marathon and the Macy’s Thanksgiving Day Parade; and more.

    Last year, NYC & Company unveiled It’s Time For New York City, the City’s largest-ever global tourism marketing campaign.

    NYC & Company’s new Get Local NYC effort invites visitors to explore the five boroughs like a New Yorker, with comprehensive guides to The Bronx, Brooklyn, Manhattan, Queens, and Staten Island.

    Recently launched multi-cultural platforms on NYCGO.com include The Black Experience in NYC, The Latino Experience in NYC, and The Asian Experience in NYC. NYC & Company is also the first U.S. tourism organization to produce a Halal Travel Guide for Muslim visitors and continues to update visitor information on LGBTQ+ NYC and Accessible NYC.

    For more on all there is to see and do in New York City’s five boroughs, visit NYCgo.com.

    About NYC & Company


    NYC & Company is the official destination marketing organization for the City of New York, dedicated to maximizing travel and tourism opportunities throughout the five boroughs, building economic prosperity, and spreading the positive image of New York City worldwide. For all there is to do and see in New York City, visit http://NYCgo.com.

    About BRANDSTORY


    NYC & Company will be supported by BRANDSTORY team members across the SEA region, drawing on the agency’s 20 years of experience, having represented destination clients including Brand USA, Hawaii, Las Vegas, Brisbane, Iceland, Jerusalem, Azerbaijan, Qatar, Abu Dhabi and more. Visit www.BrandStory.asia.
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